Archive for the ‘Conflict Resolution’ Tag

Reducing Holiday Stress: Say “No” to Get to “Yes,” Plus 2 Days Left   Leave a comment

Dear Friends,

Do you find it easy to say “Yes,” to others’ requests, but hard to say “Yes” to yourself?

Do you have a vision or intention for how to spend your holidays, but get hijacked by requests that you have a hard time saying “No” to?

The holidays can be a time of joy and cheer, as well as elicit feelings of stress and pressure.

While we may enjoy all that the holidays offer as we attend parties and other events; decorate our homes; shop for special gifts; visit friends and travel to see relatives and; make our favorite holiday recipes, among other festivities, we can also feel stretched and experience a strain on our time, energy, and financial reserves.

We may rationalize our decision to forgo our own needs, because we don’t want to offend our friends and family members, or risk disapproval from those we love or value.

But saying “No” provides an opportunity for others to grow, and care for themselves, and respect your personal needs.

Here are seven tips, and related questions, to help you gain clarity and take care of yourself this holiday season:

1. Take Inventory

– When are you saying “Yes” when you would rather say “No?”

– Are there particular circumstances or people who present a challenge?

2.  Be Mindful

– How does it feel in your body when you say “Yes” instead of “No?”

– Pay attention to stress and tension.

3.  Is what you fear will happen really true?

– How do you know?

– Is what you’re afraid of happening absolutely true?

– Regardless of what has happened in the past, this is a new moment.

– How can you take care of yourself if what you’re afraid of actually happens?

4.  What is saying “Yes” costing you?

– Are you tired and forfeiting rest?

– Do you have the financial resources to travel or buy expensive presents?

– Do you want to attend the events you’ve been invited to, or go out of obligation and later feel angry or resentful?

– What other costs might there be?

5.  Are you willing to pay the price?

– If you’re answer is “Yes,” do so with awareness. What will the payoffs be?

– If your answer is “No,” what could you do instead” (See #6 below)

6.  Saying “No” takes practice

– If you’re feeling nervous about expressing yourself, you may find it helpful to write down what it is you want to say.

– Then practice with a friend, a coach, or even in the mirror!

7.  Moving Forward

– What qualities do you need to grow inside yourself in order to feel comfortable setting healthy boundaries?

– Reflect on a time you were presented with a challenge and took care of yourself by setting a healthy boundary.

– Notice how the positive sensations feel in your body, and let the feelings flow through you.

– You can also think about how you felt – perhaps you felt a sense of confidence, or felt secure or empowered.

– Let the good feelings soak in as you stay with the experience for five to 20 seconds.

As always, I would love to hear from you.

With love,


If you found today’s post helpful, please comment and share.








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Theresa Conti is a Certified Life Coach, Reconnective Healing® Practitioner, Workshop Facilitator, and author with more than 25 years experience. Theresa specializes in helping her clients manage their stress, realize their dreams, and create healthier, happier, more fulfilling lives.  


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Theresa’s TNT (Tip ‘N Tool) Just Say “No”   Leave a comment

“Although it may feel uncomfortable to think about saying no, it’s important to remember that each time you say yes to someone, or something else, you say no to you and your priorities.” – Oprah Winfrey

We want to be kind. We want to be loved. We want to give because it feels good, and we want to be generous with our gifts, talents, abilities and time. But how often do we say “yes” to requests from friends, colleagues, family members, and others, when we know, within our heart of hearts, that it means taking time away from caring for ourselves?

Saying “no” can conjure up feelings of guilt and shame, because we may think it’s self-centered, and be afraid that others may judge us. But people learn how to treat us by how we treat ourselves.

Giving and receiving is an art of balance. But how can we achieve it? Change begins with awareness. Are you aware of how often you say “yes” when you would rather say “no?” The answer may surprise you!


This week, make not of how many times you say “yes,” when you would rather say “no.”

Keep a record in a small notebook or make a list on your phone.

Notice how you feel when you say “yes” to something you don’t want to do.

Do you feel resentful, angry, frustrated, stressed, or exhausted?

Your body is giving you clues!

At the end of the week, add up the number of entries in your notebook.

Then,  make a list of five things you would like to say “no” to.

Start with something small.

You don’t need to explain or justify yourself.

Don’t know what to say?

Here’s a rule of thumb you can follow:

Say what you mean. Mean what you say. But don’t say it mean.

Learning to say “no” takes practice. But you can learn how to say it.

The more you practice, the easier it will become.

You will feel better, and while some relationships may fall away, others will deepen and grow.

As always, I would love to hear your comments about how this week’s TNT worked for you and what it is you discovered.

With love, Theresa

If would you found this week’s TNT helpful, and would like to support my ongoing work, please visit my Virtual Tip Jar at PayPal.  It’s here:

Is there a goal or dream you would like to fulfill and would like support in moving forward? It would be my pleasure to speak with you. Email to schedule a Complimentary Coaching Consultation. Available internationally by Skype and U.S. telephone.

Theresa Conti is a Certified Life Coach, Reconnective Healing® Practitioner, and Workshop Facilitator with more than 25 years experience. Theresa specializes in helping her clients manage their stress, realize their dreams and create happier, healthier, more fulfilling lives.



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Theresa’s TNT (Tip ‘N Tool) How To Resolve Your Conflicts And Get On With Your Life   Leave a comment


Conflict can be tricky. We want peace in our relationships, but what price are we willing to pay? Being true to who we are is a crucial element for maintaining our health and the integrity of our relationships. Today’s TNT provides 10 tips to help you resolve your conflicts, so you can let go of resentments and move on with your life.

Theresa’s TNT (Tip ‘N Tool) How To Resolve Your Conflicts And Get On With Your Life

“If you refuse to accept anything but the best, you very often get it.” – W. Somerset Maugham

Addressing conflict can be scary and elicit feelings of doubt and insecurity. We may be afraid of damaging our relationships if we say what we truly think and how we feel.  However, when we are truly present and honest, we provide an opportunity for our for relationships to deepen and flourish.  Knowing how and when to express ourselves creates a foundation of confidence on which we can stand.

Here are 10 tips that will help you resolve conflict, let go of resentments, and get on with your life

      1. Be Direct.  Speaking directly to the person involved, rather than complaining to friends, may feel frightening, but is the first step in the process of clearing the air and resolving conflict. Being direct will also help you feel empowered as you learn to assert yourself.

     2.  Timing. Plan to talk to the person at a mutually agreed upon time. Talking when tired,  in a hurry, or in the midst of other activities will sabotage, rather than support, your conversation. Let the person know you have something on your mind you would like to talk about and decide on a convenient time. Let them know they’re not in any trouble, which will help to relieve any fear or apprehension.  (Resolving conflict isn’t about blame – it’s about sharing your feelings and experience.)

     3.  Plan Ahead. Think about what you want to say and how you want to say it.  Focus on the issue at hand and how it affects you.  Stay away from blame and judgment. Practice in the mirror, or with your coach or therapist, if needed.

     4.  Be Conversational Rather Than Confrontational: Ridiculing, blaming or antagonizing severs communication and makes it difficult for the person involved to hear you. State the facts and how it the situation affects you.  Speak slowing in short sentences, rather than telling a story.  (See Step #5 for an example.)

     5.  Provide Information. Providing information, and how the situation affects you, will help prevent an argument and keep the conversation focused on the facts. For example, instead of saying “You have no consideration. You always slam the door in the morning and wake me up” say “When you slam the door on your way out of the house in the morning, it wakes me up and I have a hard time getting back to sleep.” See the difference?

     6.  Be Prepared To Listen. Take a breath and listen to the person’s response. Stay calm, should they feel defensive or be on hyper alert. (After all, they may not have the same tools as you do.)

     7.  Be An Active Listener. Paraphrase what you’re hearing them say. They will need time to talk as much as you do in order to resolve the problem. Give them space to air their thoughts and feelings.  When you show that you’re listening, it will break down the barriers to talking and help them better hear you.  Other strategies including noding your head up and down (not side to side!) to show you understand (not necessarily agree) with what they’re saying. Use phrases, such as Mh hmmm” and “I see. When the person is done talking and feels complete, let them know you appreciate their willingness to discuss the situation.

     8.  Talk It Through And Stay Focused On The Issue.  Feel free to continue the conversation, should there be something more you would like to say when the person has finished talking. Like cleaning a wound, it’s important to address the situation in its entirety so it can be clearly resolved. This will help to prevent any resentment or anger from festering.  Be mindful, however, that this isn’t about dumping issues from the past 10 years. Doing so would be overwhelming and the person would likely feel blamed and defensive. Stay focused on the current issue.

     9.  Collaborate. Once you have each had an opportunity to empty out your feelings and express yourself, collaborate on a mutually agreed upon solution. This can be a bit like brainstorming – throwing out ideas and options until you come up with a plan with which you’re both comfortable.

     10.  Test It Out.  Agree to follow up at a designated time to see how the solution is working. Be opened to creating an alternate solution or tweaking the one you have.

Good luck! And, as always, I would love to hear your comments. Just click on the “Leave A Comment Tab” at the top of the page.

With love,


Need help resolving a conflict in your life? It would be my pleasure to speak with you.

Email to schedule a free 30-minute consultation. It would be my pleasure to speak with you.

Theresa Conti is a Certified Life Coach, Reconnective Healing® Practitioner and Workshop Facilitator with more than 25 years experience. Theresa specializes in helping her clients manage their stress, realize their dreams, and create healthier, happier, more fulfilling lives.  To learn more, visit Theresa’s website or email her at


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